Privacy Policy

Last Updated: 12-08-2024

Welcome to Catch & Go. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application for booking luxury cars in the UAE.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for an account or make a booking, we may collect your name, phone number, email address, and payment information.
• Location Data: To provide our services, we collect location data from your device to match you with nearby drivers and provide accurate pick-up and drop-off locations.
• Usage Data: We collect information about how you use our app, including your search queries, booking history, and interactions with the app.

2. How We Use Your Information

We use your information to:

• Process and manage your bookings.
• Provide customer support and respond to your inquiries.
• Improve our app and services based on your feedback and usage patterns.
• Send you updates, promotions, and other information related to our services, if you have opted to receive them.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Safety

We save purchase history of users trips for analysis purposes and data tracking.

Our app collects data from users as username, email, password, phone, approximate and precise locations. And we do not share it with any outside third parties.
Our app allows users to delete their account and the data is automatically deleted within 90 days when the user deletes his account from the app. And we provide delete account url option : https://catchandgo.ae/delete-account/ permanent immediately .

5. Your Choices

You can update or correct your personal information by logging into your account or contacting us directly. You may also opt-out of receiving promotional communications by following the instructions in those communications.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: 043533800

Email: support@catchandgo.ae

Thank you for using Catch & Go!